Made to Measure

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Bespoke Boots & Shoes Frequently Asked Questions

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How long does it take to have shoes made to measure?

It usually takes about three months to make a pair, with repeat pairs usually ready sooner. During this time, you will need to try the shoes on at a fitting stage. This is before the soles and heels are put on, so that we can make any adjustments required making them a perfect fit. Fittings can be sent home to you.

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What are the benefits of having "Taylor Made" shoes?

The list could be endless so here are a few of the reasons people like to have their shoes "Taylor Made":

  1. Your shoes will fit your feet as they are made to the exact measurements of each individual foot. No ones feet are an exact pair in width or length but when shoes are made to measure there is no need to compromise on the comfort of one foot over the other.
  2. You can choose the exact shoe you want. Toe shape, heel height and shape, type of sole, type of construction, for what occasion, shade of leather, style of design and so on.
  3. Your feet and therefore your body will benefit from shoes that are handmade for you.
  4. At James Taylor & Son you receive a personal service where your feet are observed and helped with practical help in the form of different insoles. These will cure pain or hard skin and so people can forget their feet and enjoy living.
  5. We have the best shoemakers to ensure the product you receive is of the highest quality and truly bespoke with hand skived leather, stiffeners, toe puffs and insoles, no fibre board components are used.
  6. The leathers we use are whole calf or kid skins, which are soft, subtle and strong, keeping our shoes looking good for a long time. Factory made shoes are often made from split hides to cut costs leading to them looking scuffed or splitting quite rapidly.
  7. Bespoke shoes are repairable. They are not throwaway items that will clutter up landfill sites for generations. Trainers are reported to be a very significant part of landfill sites and the soles are almost indestructible.
  8. Shop bought shoes are not so cheap when looked at long term. They wear out sooner, need more time looking for replacements and often look very tired and wrinkled after just a short time. Bespoke shoes on the other hand can last decades and look smart and be comfortable so keeping the wearer from feeling the passing years.
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How long will my shoes last?

Obviously this will depend on how you wear your shoes and how well you look after them. We have had a customer walk into the shop wearing shoes that we made them 20 years ago! I like to have one pair of shoes for each day of the week. This gives them a chance to air thoroughly and prolongs their life. It is also good to have your shoes regularly repaired.

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How much does it cost to have shoes made?

The price of our shoes and boots includes your consultation, measurements, patterns and making bespoke lasts. The first pair of bespoke shoes cost from £1450 plus VAT. Subsequent shoes are £200 less than a new customer's price at the time of ordering, because we have your details. Our terms are a deposit of three-quarters or a £35 discount, if orders are paid in full. When you consider the durability, quality, comfort and standard of individual fit, these shoes represent true value for money.

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What about VAT?

If you have a medical condition that requires you to have your shoes made then VAT can be zero-rated with a medical certificate confirming it. Examples of conditions include bunions, metatarsalgia, hammer toes, diabetes, etc.

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Are subsequent pairs the same price as the first pair?

Further shoes or boots are approximately £200 less than a new customer's price at the time of ordering.

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What styles can you make?

We can make most styles of shoes and boots. You might have a picture of something that you would like copied. There are a few styles that we don't recommend such as court shoes. These cramp the toes so the feet do not slip out of the back and this causes long term damage.

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What are the most unusual shoes or boots you have made?

Pink elephant skin, platform soled shoes in the 1970's for an accountant. Also shoes for dogs, sets of three shoes for people with raises, as the normal shoe wears out quicker.

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Do I need to come into the shop to be measured?

Ideally yes. However, we have made shoes using old shoes as a guide for size and wear. It is amazing how much worn shoes reveal about your feet. We can then send the shoes for fittings and discuss by phone any adjustments that may be needed.

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Do you do home visits?

Yes these can be arranged at an agreed cost. We have seen clients in Saudi Arabia, Vancouver and France as well as more regularly in the home counties and Scotland.